The United States Postal Service is facing continued backlash over its proposed 10-year plan which will slow down mail delivery.

The Postal Regulatory Commission, which oversees the post office, recently criticized the proposal saying there’s no basis that the change in service standards will improve the financial situation of the USPS, and there’s no evidence it won’t hurt customer satisfaction.

For more on this, The Takeaway spoke to Philip F Rubio, author of Undelivered: From the Great Postal Strike of 1970 to the Manufactured Crisis of the U.S. Postal Service and professor of history at North Carolina A&T State University.