The Long, Unhappy History of Working From HomeBreaking News
tags: business, technology, labor history, work, COVID-19
Companies large and small have been trying for decades to make working from home work. As long ago as 1985, the mainstream media was using phrases like “the growing telecommuting movement.” Peter Drucker, the management guru, declared in 1989 that “commuting to office work is obsolete.”
Telecommuting was a technology-driven innovation that seemed to offer benefits to both employees and executives. The former could eliminate ever-lengthening commutes and work the hours that suited them best. Management would save on high-priced real estate and could hire applicants who lived far from the office, deepening the talent pool.
And yet many of the ventures were eventually downsized or abandoned. Apart from IBM, companies that publicly pulled back on telecommuting over the past decade include Aetna, Best Buy, Bank of America, Yahoo, AT&T and Reddit. Remote employees often felt marginalized, which made them less loyal. Creativity, innovation and serendipity seemed to suffer.
Marissa Mayer, the chief executive of Yahoo, created a furor when she forced employees back into offices in 2013. “Some of the best decisions and insights come from hallway and cafeteria discussions, meeting new people and impromptu team meetings,” a company memo explained.
Tech companies proceeded to spend billions on ever more lavish campuses that employees need never leave. Facebook announced plans in 2018 for what were essentially dormitories. Amazon redeveloped an entire Seattle neighborhood. When Patrick Pichette, the former chief financial officer at Google, was asked, “How many people telecommute at Google?” he said he liked to answer, “As few as possible.”
comments powered by Disqus
- What Happens When SCOTUS is This Unpopular?
- Eve Babitz's Archive Reveals the Person Behind the Persona
- Making a Uranium Ghost Town
- Choosing History—A Rejoinder to William Baude on The Use of History at SCOTUS
- Alexandria, VA Freedom House Museum Reopens, Making Key Site of Slave Trade a Center for Black History
- Primary Source: Winning World War 1 By Fighting Waste at the Grocery Counter
- The Presidential Records Act Explains How the FBI Knew What to Search For at Mar-a-Lago
- Theocracy Now! The Forgotten Influence of L. Brent Bozell on the Right
- Janice Longone, Chronicler of American Food Traditions
- Revisiting Lady Rochford and Her Alleged Betrayal of Anne Boleyn