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service industry



  • Howard Schultz Gets Roasted More than Starbucks Beans by Senators

    by Kim Kelly

    The CEO's reluctance to appear before a Senate Committee was made clear when Senator Bernie Sanders, labor law experts, and Starbucks workers confronted him with allegations that he violated labor laws in seeking to keep the coffee chain union-free. 


  • "Pour Myself a Cup of Ambition": The 1970s Echo in Today's Union Revival

    by Ellen Cassedy and Lane Windham

    This Labor Day, we’re hopeful about the renewed energy and excitement for workplace organizing—especially by women workers—and cautiously optimistic that today’s workers may overcome the sorts of corporate tactics that blocked organizing in the 1970s.



  • Women Have Always Been at the Center of the Labor Movement

    by Amy Mackin

    The 1860 strike of male shoe workers in Lynn, Massachusetts floundered until the strikers allied with their female compatriots, but the movement largely failed to maintain gender unity. This lesson is critical for the service industry unions organizing today. 



  • Unions Gain Traction in the Restaurant Industry-Again

    David Whitford and Dorothy Sue Cobble discuss the ways that workers in the restaurant industry hope to revive the high representation of food service workers by unions that prevailed in the 1950s


  • What About the Waitresses?

    by Alison Owings

    I wonder if – when – this viral horror is over, customers will have a new appreciation for the women, and men, who serve.